D-373.998 Guidelines for Handling Derogatory Conduct in the Patient-Physician Relationship  

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D-373.998 Guidelines for Handling Derogatory Conduct in the Patient-Physician Relationship

D-373.998 Guidelines for Handling Derogatory Conduct in the Patient-Physician Relationship

 

Our AMA will work with appropriate organizations to encourage hospitals, health care systems, and organizations to adopt uniform guidelines for physicians to follow in non-life threatening emergencies when they encounter patients who verbally abuse practitioners because of the physician's [or "the practitioner's"] race, ethnicity, or other personal characteristic. Central issues to be addressed would include the importance of recognizing the patient's right to choose his or her physician, the importance of ensuring that each patient has an identified physician responsible for the patient's care, appropriate institutional mechanisms to address abusive behavior by patients (e.g., through patient services or social services), appropriate psychiatric referral or consultation as part of the treatment plan if the derogatory conduct is a consequence of a mental disorder, and an appropriate mechanism to ensure continuity of care for a patient who persistently declines care from the responsible practitioner/attending physician. (BOT Rep. 1, A-09)